We've got the day-to-day covered

Our backend operations suite of tools handles hundreds of critical functions – from customer service to billing, packing, routing, reporting, and so much more.

Customer Management

Instantly access a customer’s full profile and history with instant search. Edit individual orders and recurring items, review payment histories, issue credits/adjustments, set vacation dates, view balance, and a plethora of other customer-centric functions.

All Customer Management Features

Order Management

Instantly access a customer’s full profile and history with instant search. Edit individual orders and recurring items, review payment histories, issue credits/adjustments, set vacation dates, view balance, and a plethora of other customer-centric functions.

All Order Management Features

Route Management

Create as many routes as you’d like, draw shapes on a map and let our system automatically assign customers to routes. Visualize your route stops, suggest the best route, drag & drop, position by distance – it’s up to you!

All Route Management Features

Communication Management

Over 30 different types of automatic email communications based on customer actions – delivery reminders, cut-off time reminders, followups after X delivery, birthday alerts, etc. Easily send out general news at your leisure to the entire customer base or specific sub-set.

All Communication Management Features

Billing Management

We tie in with most of the major gateway providers such as Authorize.net, Stripe, and others. You can bill through our system whenever you’d like – before delivery, after delivery, after the cut-off time, once a week on Fridays – it’s up to you! Bill your customers with flexibility – every day, every week, every month, or for orders in the future – you decide.

All Billing Management Features

Product Management

Each product has a myriad of settings to help you control behavior – from “recurring only” to pre-order products like turkeys for Thanksgiving, you can be sure we have a product setting for your particular need.

All Product Management Features

Inventory Management

Inventory goes up/down automatically based on customer ordering actions – easily update inventory levels through backend admin reporting or import/export of spreadsheets. Track real-time inventory in the system – automatically get notified when quantities reach certain levels.

All Inventory Management Features

And so much more.

Our list of features and functionality grows each month – that’s the beauty of web-based software!