Delivery business software for every way you sell
Sell online, in the app and at the counter. Run it all from one place.
Your customers order on your website, on their phone and at your counter. Delivery Biz Pro runs all three from one catalog and one set of customer accounts, and guides every order through fulfillment, however the customer buys.
Where customers buy
One DBP account
Set it up once. Sell it everywhere.
- Products and pricesweb · app · POS
- Customer accountsweb · app
- Recurring orders and order deadlinesweb · app
- Payments with DBPayweb · app · POS
- Coupons and customer emailsweb
What connects today: web shop and app orders flow into your routes, or out to ShipStation for orders you ship. The POS sells from the same catalog and takes payment through DBPay. Counter sales do not update inventory yet.
At a glance
Delivery Biz Pro is software for local businesses that sell and deliver on a schedule, such as dairies, farms and CSAs, water delivery and food hubs. One account runs your web shop, the Mobile Shop App and DBP POS, then routes, ships and bills every order, with payments through DBPay and coupons, emails and reports in the same place.
Where your customers buy
At the farmers market, at your counter, or from the dentist's waiting room.
People shop when it suits them. Give them your store on their laptop, on their phone and in person, all selling from the same products and prices.
On your website
Web shop
Your own online store at your web address, where customers set up standing orders and browse the full catalog.
- One-time and recurring orders
- Delivery days and order deadlines
- SNAP/EBT online, if you accept it
On their phone
Mobile Shop App
A native app for iPhone and Android. Customers add items to their upcoming delivery from the couch, the car line or the dentist’s waiting room.
- Add items to the next delivery
- Choose one time or recurring
- See upcoming and past orders
Face to face
DBP POS
A register for your farm store, your market stall, pickup day or the back of the delivery truck.
- Sells from your DBP catalog
- Card payments on PAX A920 Pro terminals
- Open tabs and tips
Fulfillment
Deliver it on your own routes or ship it.
Every order ends up where it needs to go. Local orders go onto your routes and your drivers’ phones. Orders you ship go to ShipStation, and tracking comes back to the customer.
Route management
After the order deadline, orders land on the right route, ready to pack and load.
- Route planning and optimization
- Load sheets and bag labels
- Skips handled in routing
DBP Drive
The driver app for iPhone and Android. Each stop in order, with directions and the customer's notes.
- Turn-by-turn directions
- Delivery notes at every stop
- Updates sync back to your admin
Shipping with ShipStation
Ship beyond your delivery area. Choose which routes or membership groups ship, and those orders go to ShipStation after the order deadline.
- Tracking number, carrier and ship date on the order
- Split shipments supported
- Cancelled orders removed from ShipStation
Day-to-day admin
Manage deliveries, customers and orders from one dashboard.
The work that happens between orders: changing a subscription, pausing a delivery, crediting an account, setting up next month’s seasonal products.
Customer management
Open a customer’s profile to edit one-time or recurring orders, see payment history, apply credits or pause deliveries.
Order management
Search orders in seconds, update one-time and subscription items, check order history and fix problems in a few clicks.
Product management
Set product rules like recurring only or pre-order, so seasonal items such as Thanksgiving turkeys sell exactly the way you need.
Customer emails
More than 30 ready-made notifications, including order reminders, order deadline alerts and follow-ups, sent automatically.
Billing
Bill customers how and when you want, for one-time orders and subscriptions, with payments and history on the customer’s account.
Delivery zones
Draw your delivery areas on a map. Customers are assigned to the right route automatically, with delivery schedules for each zone.
Get paid and grow
Payments, marketing and reporting in the same account.
The tools that bring customers back and show you what is working sit next to your orders, not in another login.
DBPay
Card and ACH payments online and at the counter, with a card updater and fee programs such as dual pricing and a technology fee.
SNAP/EBT online
Accept SNAP and EBT at online checkout through our USDA-approved integration, built for CSAs and food delivery programs.
Market to your customers
Coupons and discounts, featured and countdown products, and automatic emails and newsletters to your customer list.
Reporting
Traditional on-demand reports on sales, customers and deliveries, or AI-supported answers from your own data.
One platform or four tools
Most delivery businesses patch together four tools. DBP covers all of it.
An online store, a card reader, a route planner and a spreadsheet for standing orders. Each has its own product list, login and bill.
| Online storeweb builder | Card readerin-person payments | Route plannerstandalone | Spreadsheetstanding orders | Delivery Biz Proone account | |
|---|---|---|---|---|---|
| Selling | |||||
| Web shop | – | – | – | ||
| Mobile shopping app | – | – | – | – | |
| In-person card payments | – | – | – | ||
| Recurring orders and order deadlines | – | – | – | ||
| Fulfillment | |||||
| Route management | – | – | – | ||
| Driver app | – | – | – | ||
| Shipping integration (ShipStation) | – | – | – | ||
| Payments and growth | |||||
| Fee programs: dual pricing, technology fee | – | – | – | – | |
| Coupons and customer emails | – | – | – | ||
| SNAP/EBT online | – | – | – | – | |
| Product lists to keep in step | 1 | 1 | 1 | 1 | 1 in total |
Typical capabilities of each kind of tool on its own. Some offer add-ons at extra cost.
One customer, one week
How it looks from your side.
Adds eggs in the app
Maria adds a dozen eggs to Thursday's milk delivery while she waits at the dentist.
The order deadline passes
Her order locks and lands on your packing list with the rest of the route.
Driver delivers
The stop is on your driver's route in DBP Drive, with her delivery notes.
Buys at your stall
She picks up cheese at the farmers market. Your staff ring it up from the same catalog.
All features
Find the feature you need.
Each feature has its own page with the details, screenshots and questions merchants ask.
Sell
Deliver
Questions
About the platform.
Do I have to use every channel?
No. Most merchants start with the web shop and delivery tools, then add the Mobile Shop App or POS when they need them.
Do the channels share the same products and prices?
Yes. The web shop, the Mobile Shop App and DBP POS all sell from your DBP catalog.
Can I ship orders as well as deliver them?
Yes. With the ShipStation integration you choose which routes or membership groups ship. Those orders go to ShipStation after the order deadline, and the tracking number, carrier and ship date come back to the order in DBP.
Do counter sales show up in my delivery orders?
POS sales are paid in person and don’t go on a delivery route. They sell from the same catalog and take payment through DBPay. Connecting counter sales to inventory is on our roadmap.
Can I start for free?
Yes. You can get set up on DBFree in minutes and start selling online. When you need more, we’ll walk you through DBPro. Start with DBFree
Do I need DBPay?
DBP POS requires DBPay. For online orders, DBPay is the payment option built into the platform. Ask us about your current setup.
See your web shop, app and counter in one place.
We’ll walk you through the platform with your products and your delivery schedule.